FREE SHIPPING ON ALL PRODUCTS. Please read our Shipping policy section for more details
Frequently Asked Questions
How can I contact you?
You can contact us at firstname.lastname@example.org
What payment methods can I use?
We accept standard credit card payments, including VISA, Master Card, American Express, and Discover. We also accept PayPal payments.
Is ordering from your website is secure?
What currency is the site in?
Prices on our website are in US Dollars. In case if you are ordering from outside US credit card on our website, the charges to your credit card will reflect the current exchange rate from US to your country Credit card belong to. Additionally, your bank may charge you an additional international transaction fee for these orders. For more information, please check with the bank that issued your credit card.
Why products are so low-priced?
All are products are supplied directly from manufactures and this helps us to sell products at best low price possible as we don’t have to bear miscellaneous hidden charges paid to sellers/retailers and any other suppliers.
We provide Free Shipping Worldwide on all our products in order to keep the cost to a minimum and to give our dear customers value for their money . The only thing we ask of you is to be little patience as the free delivery takes a little longer.
Do you ship internationally?
Yes we do but time frame of delivery varies. For example a delivery in US, UK will take around 15-22 days on average.
Can I get my product delivered quickly if I pay for shipping?
To keep the product price to a minimum, we only provide standard FREE SHIPPING worldwide to our customers.
Where's my order?
To provide best possible price with free shipping to our customers, mostly all our products are dispatched from an overseas location to your doorstep and this process normally takes between 15 and 30 days. Sometimes in festival/holiday season it may take a little long. If you haven't receive your order in the expected time then contact us and we will track it down for you and get it delivered ASAP. All items have different time frame of delivery, so don’t get alarmed if you receive one product early and one little late. In case you select a different service your item will be delivered according to the selected service specifications.
What size should I order?
Our comprehensive Size Chart will help you to determine what size you need to order. All our products are in ASIAN size so please make sure you select the right size with the use of Size Chart which is provided with all products.
Can I get a refund if I ordered wrong product or changed my mind?
We have NO REFUND and NO RETURN Policy so please choose carefully what you buy. But in case if you received wrong order or faulty product, you have to contact us and we will sure dealt with the problem and will arrange refund or exchange.
By mistake I deleted my product purchase confirmation e-mail? Can you resend the deal email?
You can simply log on to CrazyStore with your registered email id and password and take print of the deal from the order history under your profile page. Alternatively, please contact us at email@example.com we can send your order to you again.
Do I have to register to place an order?
It’s not necessary to register but we recommend you to register with us as this will help you smooth-en the process for future shopping with us. There are a number of benefits from signing up an account with us. The most important, being able to manage purchased products and easy to for your next purchase. You will get our emails of special discount and new products.
I received a damaged/defective/incorrect item. What do I do?
Our suppliers check the products twice before shipping for any defects/damage. Still you receive any damaged/defected product then we apologize for the error with your order and will certainly correct this for you. Please Contact Us and we will assist you with it. In our effort to provide the best quality control, and customer service, please report all issues with orders. Buys pays the shipping.
How do I change or cancel my order?
Let us know within couple of hours of placing the order and we will cancel your order.But in case if you too late to cancel or change your order and if your order has been already processed then we will not be able to cancel or change it.